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Attendance Policies

Here at SereNail, I apprciate you trust in me for your nail care needs. To ensure a smooth and efficient experience for all my clients, I have implemented the following policies

  • Life can be unpredictable sometimes, and delays can occur; therefore I have provided a grace period of 10 minutes for late arrivals

  • If you exceed the grace period, your appointment may be shortened to avoid delays for others appointment's

  • A $15 late fee will be add to your total 

  • If you anticipate being late or need to reschedule, I kindly as that you notify me as soon as possible. Appointment not cancelled within 24 hours of the scheduled time will be subject to 50% late cancellation fee

  • If you do not arrive for your appointment without prior notice, you will be charged a no-show fee equivalent to the total for the scheduled service

  • 3 no- shows will result in you no longer being about to book at SereNail

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I appreciatw your understanding and cooperation in adhering to the attendance policy. My goal is to provide expecptional service to all clients, and your punctuality helps to achieve this.

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