top of page

Attendance Policies

Here at SereNail, I apprciate you trust in me for your nail care needs. To ensure a smooth and efficient experience for all my clients, I have implemented the following policies

  • Life can be unpredictable sometimes, and delays can occur; therefore I have provided a grace period of 10 minutes for late arrivals

  • If you exceed the grace period, your appointment may be shortened to avoid delays for others appointment's

  • A $15 late fee will be add to your total 

  • If you anticipate being late or need to reschedule, I kindly as that you notify me as soon as possible. Appointment not cancelled within 24 hours of the scheduled time will be subject to 50% late cancellation fee

  • If you do not arrive for your appointment without prior notice, you will be charged a no-show fee equivalent to the total for the scheduled service

  • 3 no- shows will result in you no longer being about to book at SereNail

I appreciatw your understanding and cooperation in adhering to the attendance policy. My goal is to provide expecptional service to all clients, and your punctuality helps to achieve this.

bottom of page